Introduction
We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information when you visit or shop on our website. By using our website, you consent to the practices described here.
Information We Collect
We may collect the following information when you browse, register, or make a purchase:
Personal details: full name, email address, phone number, billing and shipping addresses.
Order details: products purchased, purchase history, payment status.
Payment information: processed securely by third-party gateways (we do not store full credit card numbers).
Technical data: IP address, browser type, operating system, device information.
Cookies and tracking: shopping cart contents, preferences, analytics, marketing performance.
Legal Basis for Processing
We process your information based on the following legal grounds:
Contractual necessity – to process and deliver your orders.
Legitimate interests – to provide customer service, respond to inquiries, and improve our services.
Consent – to send you newsletters, promotions, or marketing communications (only if you opt in).
How We Use Your Information
To process and fulfill your orders.
To communicate with you about purchases, deliveries, or support.
To send promotional offers if you consent.
To analyze usage and improve website performance.
To prevent fraud, unauthorized access, or misuse.
Sharing With Third Parties
We may share information only with trusted service providers, including:
Payment processors (e.g., credit card companies, PayPal, Stripe).
Shipping and courier companies.
Hosting, analytics (e.g., Google Analytics), or email service providers.
We never sell or rent personal data to third parties.
International Data Transfers
Your data may be stored or processed on servers outside of Israel (for example, cloud services). In such cases, we ensure compliance with applicable privacy laws.
Cookies
Our site uses cookies to remember your cart, personalize content, and analyze traffic. You may disable cookies in your browser, but some features may not function properly.
Data Retention
We keep information for as long as necessary to:
Fulfill your order and provide services.
Meet legal, tax, and accounting obligations.
Business purposes such as maintaining purchase history.
You may request deletion at any time.
Your Rights
You may:
Access your personal data.
Request corrections or updates.
Request deletion of your data.
Withdraw consent to marketing.
To exercise your rights, please contact us using the details below.
Security
We apply technical and organizational measures (SSL encryption, secure servers, restricted access). However, no system is 100% secure, and we cannot guarantee absolute protection.
Limitation of Liability
We are not liable for damages caused by events beyond our control, including unauthorized access, system failures, or force majeure.
Contact Us
If you have questions or requests regarding this Privacy Policy:
Email: mobareli100@gmail.com
Phone: +972 54-977-1995